Through the revolution of the internet, the Voice over Internet Protocol(VoIP) was made available. The cloud-based phone system, as well as the propagation of mobile phones, has dramatically transformed the telecom industry. To create the VoIP solution, it takes just minutes, unlike creating a business telecom network that would take several months.
The costs of investing in a VoIP system are also low due to the lack of expensive infrastructure. Thus, creating a telecom solution for a business is not only cheap but also accessible. This is beneficial for start-up companies where it is easier and less expensive to have a call center. The established businesses have not been left behind. The VoIP provides them with analytics where they can track a client. Besides, VoIP also provides business analytics.
Whichever the VoIP you want to buy this year, below is a list of the best services for businesses in 2020.
1. RingCentral Office
RingCentral Office is the leading VoIP service provider. The brand has a comprehensive list of features required for any business phone system. To fully integrate the system, RingCentral Office comes with unique customizations. The pricing of the RingCentral Office depends on the number of users. The monthly charges are cheaper than the annual costs.
Besides, the services offer unlimited video and audio time as well as unlimited internet fax. For an extra monthly fee, you get additional numbers, both local and international toll-free. The basic plan offers nothing unique, but the other plans show how much ability the RingCentral Office has.
Founded in 2012, Dialpad has cemented its VoIP markets. The firm is best known for Uberconference; it’s an audio and video conferencing system. Through their business telephone system, Dialpad supports a lot of people in and outside the USA. To attract more customers, the firm offers the clients affordable pricing for the VoIP.
The standard plan retails at $15 monthly, a business-friendly price for small businesses. The cheap plan has toll free numbers, unlimited calls in USA, and Canada as well as an HD video calling, among others. Further, the brand also offers a pro plan as an enterprise plan for larger businesses.
For new users, there is a fourteen-day trial, which is free. The annual charges have discounted monthly prices. The pricing strategy has enabled Dialpad to be a leading VoIP service provider.
3. 8×8 X Series
8×8 is a brand that specializes in providing clients with cloud communication and customer engagement solutions. Their products vary from voice, video, and contact center for both small and large businesses.
The brand has a basic plan, an 8×8 Express plan, costing $12 monthly. This basic plan is suitable for small businesses. Besides, there are other packages such as the ‘X Series X2’ plan that go for $25 monthly. This package has an unlimited number of calls to 14 countries, voice mail, phone number, auto attendant, among others. Besides, it has 1GB media, team messaging storage, and 100 participants.
There are other packages, such as the X Series X4 and the X6 packages for bigger businesses. These two packages range at $45 and $110 consecutively.
Setting up the system is easy, but it has a variety of features. The cheaper features are suitable for small businesses while the expensive packages suite big enterprises.
4. Mitel MiCloud Connect
Mitel MiCloud Connect mainly focusses on communication solutions for businesses. The firm only offers VoIP products for businesses. The pricing of the VoIP depends on the number of users.
The basic package costs $20.99 for every user monthly. The kit includes services such as conferencing, call routing, and reporting. The premier package costs $26.59 and is the most popular. Its added features include CRM integration, call recording, and priority routing. The Elite plan id the most expensive costing $38.49. Its added features are the operator and multimedia routing.
Mitel MiCloud Connect is unique since it offers features absent in other VoIP providers. Besides, users also enjoy services such as call forwarding, holding, and parking.
The VoIP market has been crowded over time. However, the above service providers are providing users with quality services. This great transformation in the telecom industry has helped businesses interact with their client and other businesses.